Funnels

Attracts prospects and convert them into your paying customers.

Website and Blogs

Create fully-featured websites and blogs with drag-and-drop editor.

Automations

Result based automation of necessary tasks and events.

Membership site

Build membership sites and create unlimited courses.

Reputation management

Keep track of your reputation across the web.

2-Way texting

Better communication with customers in real time.

Pipeline

Collect leads, nurture them and track their progress.

Affiliate manager

Track, manage and analyse affiliate relationships.

Social planner

Schedule and post content to social media handles together.

Interactive dashboard

Know your customers inside out with built in analytics.

A/B split testing

Run tests on your site’s performance.

Web chat

Know your customers on a personal level.

Automated booking

Send reminders and handle reservations automatically.

Calendars

Set up appointments and create reminder workflows.

Surveys

Get valuable feedback from customers and prospects.

Email and Text marketing

Send automated emails and texts to attract customer prospects.

Reputation Management by

Sales Automator

BUILD DEEPER RELATIONSHIPS WITH YOUR AUDIENCE

Make sure your online presence is always positive and consistent

Dedicated Reputation Dashboard

A dedicated reputation dashboard by Sales Automator CRM provides real-time visibility into customer feedback. This allows you to review and respond to customer complaints quickly and you also get a better understanding of customer sentiment and satisfaction.

Automated Alerts

Automated alerts allow you to be notified when customer feedback is left on social media or other online platforms. This helps you stay ahead of customer issues and respond quickly.

Social Media Monitoring

Social media monitoring tools allow you to track and analyze customer conversations across multiple online platforms. You can use this information to identify customer issues and trends, as well as to develop strategies to improve customer experience.

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Online Review Management

This allows you to easily manage and update the content on your membership site.

Sentiment Analysis

Sentiment analysis tools use natural language processing to analyze customer feedback and determine if it’s positive or negative.

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What does reputation management look like in a CRM? And why is it important to make sure your business is engaging with customers effectively while managing your reputation?

Why is Reputation Management important?

Businesses are realizing that their customers are using social media to express their opinions about companies and their products, which can have a big impact on how customers view them. And since brands have no control over what people say about them online, and even harder for them to manage their reputations across these platforms—the best possible way for them to respond is with a CRM system that can monitor and respond quickly to customer feedback. Reputation management is a feature in Sales Automator CRM that can help you keep track of your reputation across the web. It's one of the most important features in a CRM system as it allows you to see how your reputation is affected by every interaction you have with different companies or people.